Terms of Use

The Service helps authorized restaurant teams manage inventory, ordering, fulfillment, reminders, team access, and related operational records. It is not intended for personal consumer use. You must be authorized by the organization whose workspace you use.

Initial access is normally provided online by a manager. After opening the invite in the app, you may create a PIN or password. You may not use another person’s invite or credentials.

Provide accurate information and keep your PIN, password, invite link, and device secure. Tell your manager promptly if you suspect unauthorized access. You are responsible for activity through your account unless caused by our failure to use reasonable security measures.

Managers may create, configure, suspend, reset, or remove accounts and control access by location and module. Your organization is responsible for deciding who should have access.

The Service does not currently require an in-app payment, subscription, or purchase. We do not collect payment-card or bank-account information to provide it. If paid services are offered later, the price and terms will be disclosed before any charge.

We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for authorized workplace duties. smelter and its licensors retain the Service, software, design, documentation, and branding.

You may not sell, lease, sublicense, reverse engineer, disrupt, overload, probe, or bypass the Service or its security controls, except where law expressly allows it. Do not use the Service to break the law, harm another person, introduce malicious code, scrape data without permission, impersonate someone, or access records you are not authorized to use.

You and your organization retain any rights you have in submitted information. You permit us to host, process, transmit, back up, and display it only as reasonably needed to operate, secure, support, and improve the Service and meet legal obligations.

Your organization controls its business records. Information you enter may be visible to managers and authorized teammates. Do not submit information you are not authorized to share.

Inventory counts, suggestions, reminders, supplier messages, voice interpretations, and other outputs can be incomplete or incorrect. Review important quantities, recipients, dates, and order details. Your organization remains responsible for purchasing, food safety, accounting, payroll, tax, staffing, and other business decisions.

The Service may rely on third parties for hosting, authentication, notifications, app distribution, links, and optional voice or image processing. Their services may have their own terms. We are not responsible for services we do not control, but we select and manage providers with the aim of reliable and secure operation.

We may add, change, or remove features; release app or over-the-air updates; perform maintenance; or discontinue all or part of the Service. We will try to avoid unreasonable disruption and give notice of material changes when practical. Availability can be affected by internet, device, operating-system, and third-party outages.

You may stop using the Service at any time. Managers may suspend or remove workplace access. We may limit access to protect the Service or others, respond to law, address misuse, or discontinue the Service. Account deletion may not remove business records that an organization must retain or that have been reassigned, aggregated, or de-identified.

We aim to provide a useful and reliable Service. To the extent permitted by law, it is provided “as is” and “as available.” We do not promise uninterrupted or error-free operation or that every suggestion or record will be accurate. Nothing here excludes rights that cannot legally be excluded.

To the extent permitted by law, smelter and its providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, goodwill, or opportunities arising from the Service.

For claims the law allows us to limit, total liability will not exceed the greater of amounts paid specifically for the Service in the prior 12 months or US $100. This does not limit liability for fraud, willful misconduct, gross negligence, personal injury, or liability that cannot legally be limited.

To the extent permitted by law, you and your organization are responsible for third-party claims and direct losses caused by unlawful use, deliberate violation of these Terms, or material you had no right to provide. This does not cover losses caused by our own misconduct.

Contact us first so we can try to resolve concerns informally. These Terms are governed by the laws that apply where the Service operator is established, without regard to conflict-of-law rules. Disputes may be brought in courts with lawful jurisdiction. Non-waivable local rights remain intact.

We may update these Terms as the Service changes. We will post the revised date and give additional notice when a change is material. Continued use after they take effect means acceptance.

For account questions, contact your manager. For legal or Service questions, use the developer contact method available through the smelter App Store listing or the support page on this site.