Support

Invites, PINs, passwords, locations, and module access are managed by your organization. If you can’t sign in, lost your invite link, or need your access changed, contact your manager — they can reset credentials and re-issue invites from the app.

If something isn’t working, first make sure you’re on the latest version of the app from the App Store, then close and reopen it. Most sync issues resolve once the device is back on a stable internet connection.

For technical issues that persist, privacy requests, or anything a manager can’t resolve, reach the developer through the contact method on the smelter App Store listing. Include your organization, the screen you were on, and what you expected to happen — that makes fixes much faster.